Foundations of Supervision for New Public Safety Communications Leaders

An 8-Hour Course for Newly Promoted Dispatch Supervisors, Communications Supervisors, and Shift Leaders

Foundations of Supervision for New Public Safety Communications Leaders is an interactive 8-hour course designed to prepare newly promoted and aspiring communications supervisors to lead with confidence in today’s fast-paced emergency communications environment. Through real-world scenarios and practical leadership strategies, participants develop the skills to manage personnel, foster accountability, enhance team performance, support employee wellness, and ensure the highest level of service to first responders and the communities they serve.

Developed by: Supervisor Training Network™ (STN)
Course Length: 8 Hours
Delivery Format: In-Person
Target Audience: Newly promoted Public Safety Communications Supervisors, Dispatch Supervisors, Communications Training Supervisors, Communications Managers, Lead Dispatchers, and Shift Supervisors